Frequently Asked Questions

You can create an account by clicking on the "Register" button on the top right of the page. Fill in your details, verify your email, and you're ready to go!

Click on "Forgot Password" on the login page. Enter your email address and we'll send you a link to reset your password securely.

Log in to your account, go to your dashboard, and click on "Edit Profile". You can update your name, phone number, and profile picture there.

You can contact us through the contact form below, email us at info@vanga.ng, or call us at +234 810 315 3634. We're here to help!

Customers can browse and search for vendors for free. Vendors need to subscribe to a plan to list their products, but we offer a 3-day free trial to get started.

After making a purchase, you can leave a review by going to "My Orders", finding your order, and clicking on "Leave a Review". Your feedback helps other customers!

You can track your order by logging in to your account and going to "My Orders". Click on the order number to see its current status and tracking information.

We accept various payment methods including Paystack, Bank Transfer, and our OsunVendor payment system. All transactions are secure and encrypted.

Delivery times vary depending on the vendor and your location. Most vendors deliver within 24-72 hours. You can check estimated delivery times on each product page.

Yes! We use industry-standard encryption and security measures to protect your data. We never share your personal information with third parties without your consent.

Go to your account settings and look for "Security Settings". You can enable two-factor authentication to add an extra layer of security to your account.

We offer Starter, Boost, and Growth plans. Each plan comes with different features and benefits. Check our pricing section for detailed information.

Yes! You can upgrade, downgrade, or cancel your subscription at any time from your dashboard under "Subscription Settings".

To become a vendor, click on "Become a Vendor" or "Register" and select the vendor option. Fill in your business details and choose a subscription plan to get started.

After becoming a vendor, log in to your dashboard and click on "Products" then "Add Product". Fill in the product details, upload images, and set your price.

Your vendor dashboard gives you full control over your store. You can manage products, view orders, track analytics, and update your store information.